What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to Apply Theme to Form

    Asked by lolr on June 30, 2015 at 12:28 PM
    template 3 and cannot
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 30, 2015 at 01:47 PM

    Do you mean you are unable to apply a theme to your form? I say that because the Templates which is cloning forms is different. Or have I misunderstood you? 

    I checked on this and I can confirm you have 4 forms on your account. 

    What theme are you trying to apply to your form? And for which form are you trying to apply it?

    I tested applying form themes on my test account and it is working. 

    Please clear your browser cache then try this again to see if that helps.

     

    Test Form with No Theme Applied:

     

    Test Form with Theme Applied:

     

  • Profile Image

    Answered by lolr on June 30, 2015 at 08:51 PM

    There seemed to be an issue with program.  I logged out and logged back in and it worked.  It was very weird.  But it is good now.  Thank you!!!!

  • Profile Image
    JotForm Support

    Answered by Charlie on July 01, 2015 at 01:20 AM

    I'm glad that it worked this time. Probably related to your session being timed out.

    For other concerns or questions, please feel free to open a new thread here in the forum.

    Thanks.