What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The marked up screenshots aren't showing up in the results or email. Did I turn something off?

    Asked by bwalsh1049 on November 30, 2011 at 09:05 AM

    I have tested this multiple times and in multiple browsers. I feel like I turned off this setting, but I don't know how to turn it back on.

    ps. I love your products. I have used them on multiple occassions. Keep up the great work!

    Page URL:
    http://regenmethod.com/laboratory/igc/example1-home.html

    Screenshot
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    JotForm Support

    Answered by Mike_T on November 30, 2011 at 05:23 PM

    Thank you for contacting us.

    This problem has been already assigned to one of our developers, and we hope it will be fixed quickly. We will update this thread once it will be solved.

    Please feel free to contact us if you need any further assistance.

  • Profile Image

    Answered by bwalsh1049 on December 05, 2011 at 08:14 PM

    This problem still is happening. I noticed the tests that your developer had done and one had an image, but the otherone did not. I decided to try it today and still the same result.

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 23, 2011 at 07:20 PM

    I am happy to inform you that the problem has been solved.

    Thank you for your patience in this matter.