Slow connection/opening of secure forms

  • Profile Image
    Asked on November 30, 2011 at 10:42 AM

    Why are the secure forms so slow to open up?  Could you click on, select the payment methods tab, then click on the link for Client Agreement Form and see if you are getting a slow connection as well?

  • Profile Image
    Answered on November 30, 2011 at 03:33 PM

    First off, thanks for using JotForm. I've visited your web site with different browsers (IE, Firefox, Chrome) and i wasn't able to replicate the said issue. Are you still experiencing the same problem?

    We'll be waiting for your response. Thanks in advance.

  • Profile Image
    Answered on November 30, 2011 at 04:10 PM
    It does seem to be working better now. This morning it was taking over 2
    minutes to open.
    Bob Fairbanks
    Judicial Attorney Services, Inc.
    T: (630) 221-9007 | F: (630) 818-2806 |
    2100 Manchester Road, Suite 505, Wheaton, IL 60187
    27 N Wacker Dr., Suite 531, Chicago, IL 60606
    872 S Milwaukee Ave., Suite 280, Libertyville, IL 60048
    1701 E Empire St., Ste 360-322, Bloomington, IL 61704
  • Profile Image
    Answered on November 30, 2011 at 04:13 PM

    We're happy to hear that it works fine now. If you have any other concerns, feel free to contact us. 

    Thanks for using JotForm.