What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Slow connection/opening of secure forms

    Asked by investgtr1 on November 30, 2011 at 10:42 AM

    Why are the forms so slow to open up?  Could you click on www.processserveraz.com, select the payment methods tab, then click on the link for Client Agreement Form and see if you are getting a slow connection as well?

    Page URL:
    www.processserveraz.com

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    Answered by AtacanC on November 30, 2011 at 03:33 PM

    First off, thanks for using JotForm. I've visited your web site with different browsers (IE, Firefox, Chrome) and i wasn't able to replicate the said issue. Are you still experiencing the same problem?

    We'll be waiting for your response. Thanks in advance.

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    Answered by investgtr1 on November 30, 2011 at 04:10 PM
    It does seem to be working better now. This morning it was taking over 2
    minutes to open.
    Sincerely,
    Bob Fairbanks
    Judicial Attorney Services, Inc.
    T: (630) 221-9007 | F: (630) 818-2806
    bob@ServeMyProcess.com | www.ServeMyProcess.com
    2100 Manchester Road, Suite 505, Wheaton, IL 60187
    27 N Wacker Dr., Suite 531, Chicago, IL 60606
    872 S Milwaukee Ave., Suite 280, Libertyville, IL 60048
    1701 E Empire St., Ste 360-322, Bloomington, IL 61704
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    Answered by AtacanC on November 30, 2011 at 04:13 PM

    We're happy to hear that it works fine now. If you have any other concerns, feel free to contact us. 

    Thanks for using JotForm.