What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Within my travel host agency (Outside Agents), there has been a lot of discussion on whether we can collect credit card numbers.

    Asked by Darla Slade  on July 01, 2015 at 11:22 AM

    Can we use a Jotform to collect credit card numbers and provide authorization to charge it via signature or is that illegal or NOT secure?

    credit card collect a
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    JotForm Support

    Answered by david on July 01, 2015 at 12:16 PM

    Hi,

    We actually do not allow for the collection of credit card information through our forms.  There are a couple ways you can authorize a card or charge it at a later date.  Both of which are described in this thread here:

    http://www.jotform.com/answers/500806-How-to-get-credit-card-info-to-hold-until-product-is-ready-to-ship

    However, directly collecting credit card information through your form will likely result in your account being suspended.

    If you have any further questions, let us know and we will be happy to help.