What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I receive a notifiaction email when the form is submitted

    Asked by conradk32 on July 01, 2015 at 01:44 PM

    Is there a way to set it up to get an email every time there is a submission?

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    Answered by user_9b5e0ee5d03ace7ae10d1e9b6 on July 01, 2015 at 01:50 PM

    I like that a submission reach few different email. 

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    JotForm Support

    Answered by david on July 01, 2015 at 02:37 PM


    These are our guides on setting up email notifications.  The first is on setting up notifications sent to you:


    The second is how to setup notifications to your users:


    You can also change the reply-to email address:


    If these aren't what you are looking for, please let us know a bit more detail and we will be happy to see what else we can find.

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    Answered by Kelley  on July 01, 2015 at 04:02 PM

    I keeps defaulting to kellis@gmail.com and that is not my email. When I try to change it and test it, it keeps saying this message below:

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    JotForm Support

    Answered by david on July 01, 2015 at 05:23 PM

    The test email will always be sent to the default address associated with your account.  To test other recipient email addresses, you will need to send a submission through the form itself.