What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issues with a Checkbox in Dropdown widget

    Asked by selenakitt on July 01, 2015 at 03:44 PM

    Checkbox in Dropdown, the widget, is giving us BIG problems on our forms. I've recreated the form twice now, due to errors, and it works for a while and then stops working and gives us errors again.


    Can you please look into FIXING this widget or point me to another widget that allows dropdown checkboxes that WORKS please?

    checkbox in dropdown widget checkbox
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    JotForm Support

    Answered by Mike on July 01, 2015 at 05:33 PM

    Thank you for contacting us.

    Could you please provide us with a bit more information on the issue you are currently facing with the Checkbox in Dropdown widget?

    Is there are any specific error messages, or steps to reproduce the issue?

    Any additional information would be appreciated.