What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The screen shots are not sent unless the picture is cropped.

    Asked by anadae on November 30, 2011 at 12:52 PM

    I have tested wishbox in firefox, Internet Explorer and Google Chrome. I have noticed that if I submit a screenshot without cropping it first it will not show up in the submitted form in my email or my jotform account. 

    Page URL:

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    Answered by AtacanC on November 30, 2011 at 05:32 PM

    As far as i know, our developers are aware of this issue and they will fix it as soon as possible. We'll update this thread once it will be solved.

    Thank you so much for your understanding.

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    Answered by anadae on November 30, 2011 at 06:15 PM
    Thank you!
    JotForm Support Forum wrote: