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    Having many problems with Wishbox

    Asked by Larry on November 30, 2011 at 02:17 PM

    Tried with newest Chrome and Firefox on Windows; on Mac Firefox, Safari & Camino. On Windows, Chrome seemed to hang when Feedback clicked, Firefox permitted all major functions but refused to provide screenshot. On Mac, Firefox tried to work but had so many issues I quit trying, Camino and Safari seemed to hang when clicking Feedback.

    Give it a try yourself. URL is below...

    Page URL:
    testing.magicmomentstudios.com

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    JotForm Support

    Answered by Mike_T on November 30, 2011 at 06:47 PM

    Hello Larry,

    Thank you for contacting us.

    I have just checked your Wishbox button through IE, Google Chrome, Safari, Firefox and Opera on PC, and it was fine, excluding saving the large screenshots.

    We are aware that Wishbox is not saving the large images, and this problem is already assigned to one of our developers. We hope it will be fixed quickly. From time to time, you may check the following thread to see if this issue is solved: https://www.jotform.com/answers/58820-Can-t-see-image-on-Wishbox-Emails

    Could you please clear cache and cookies in your browser(s), and then re-check the Wishbox button?