JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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Can you give us more information regarding your concern like the link or name of the form in question so we can further check the issue? If you can provide a screenshot of the issue then that would be great.
We will wait for your response.