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  • Profile Image

    Text entry is cut off in the PDF file of the submission

    Asked by LStern on July 02, 2015 at 02:32 AM

    Dear Jotform team,

     

    When I create a pdf from the submitted form here - http://www.jotform.com/submissions/51091235401442

    the page break seems to cut a line in the middle. (attached screenshot).

    Any idea if this can be fixed?

     

    Thanks, 

    Lilli

    Screenshot
    submitted form pdf
  • Profile Image
    JotForm Support

    Answered by Welvin on July 02, 2015 at 08:52 AM

    Hi Lilli,

    Our apologies for the issues. I have created a ticket about this matter and submitted it our developers. If there are updates, you should know it in this thread.

    For now, use the Print Button in the form submissions page. You can save it as PDF in the print dialog instead of actually printing the file. The result shouldn't be fine.

    Thank you for reporting.

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    JotForm Support

    Answered by alp_deniz on July 03, 2015 at 11:47 AM

    Hello,

    The problem was that contents longer than full PDF page is breaking the layout. We have implemented a dynamic shrinking algorithm on your request, in order to reduce them to a size which no longer breaks its layout.

    Please let me know your thoughts.

    Kind regards

     

  • Profile Image

    Answered by LStern on July 05, 2015 at 03:28 AM
    Hi,
    Thanks for working on this. I am not sure this is the best solution as now
    the font size is not consistent throughout the document. But it is better
    than having the line cut in the middle :-).
    Thanks again,
    Lilli
    ...