What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Do you Count Submissions

    Asked by Navassa on July 02, 2015 at 04:42 PM

    I do not unerstand what you mean by "submissions" and how they are counted.  I used the started Free service.

    I have a bunch of forms that are OLD on MY FORMS.  Maybe i should delete them, if they count toward my limit

    Once a form is completed and it is on my web....it is  a done deal, right?

    Submissions count how count submissions
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    JotForm Support

    Answered by BDAVID on July 02, 2015 at 06:09 PM

    A submission is the filled data by the user in the web-form. Every time a user fills or leave blank fields in the form, and then submits it, it will count as a submission. 

    On a free account you can receive up to 100 monthly submission, its a total, it could come from one or from many forms. Example:

    Form A- 50 submission + Form B-25 + Form C- 20 + Form D-5=100 submissions for the month.

    Once you reached the limit for the month, you will need to upgrade to a paid plan that best suites your needs, or wait until the first of the following month for the counter to reset.