What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Fields from the Stripe payment not transferring to Aweber integration?

    Asked by George on July 04, 2015 at 03:28 AM

    Also, I integrated my aweber account into the form so it adds subscribers to my mailing list after purchase (double opt-in), but the "name" field from the stripe widget is not transferring over to the integration.

    What I did was created another name field, but I hid it so it is not visible. That let me create the integration, however it is not transferring the name over from the stripe widget to the aweber form.

  • Profile Image
    JotForm Support

    Answered by Charlie on July 04, 2015 at 03:56 AM

    AWeber is a different integration from Stripe, you cannot pass the information from the payment integration to AWeber.

    For the integration to AWeber, we advise that you use the fields under the "Quick Tools" section, these were designed to best match the integration and pass the data correctly.


    I would advise that you setup separate form fields for the personal information of your users, Stripe is for the payment only, the person purchasing a subscription to you might be a different person on the credit card. Example, someone who asked a relative to pay for the subscription but the order is for a different person, not necessarily for the person who owns the credit card.

    I hope that helps.