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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    A few questions about using a touchscreen

    Asked by opXLdoug on July 04, 2015 at 06:47 PM



    I use an Acer R7 PC with window 8.1. In using form designer, I have to touch the screen and cannot always use my mouse to select and move elements.


    Also, in Visual Report Writer, if I select an empty field (no data in the database for that field) I no longer get the Move, Configure, Delete controls, just a gray tab. I am unable to delete the chart.


    Last, in IE 11, I cannot use Visual Report Writer, none of the charts appear, just a broken link in the window.


    What am I doing wrong?




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    Answered by Sammy on July 05, 2015 at 04:24 AM

    Hello Doug,

    IE 11 is known to cause some issues with css/javascript on win 8.1 , could you kindly try the above in firefox or chrome.

    Regarding the issue with the visual report kindly try to clear the cache and login again, for best results i recommend you create the report using firefox.


    Kinld y et us know of the outcome


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    Answered by opXLdoug on July 06, 2015 at 11:37 AM

    Thanks! That was a fast reply. I am now using Firefox, much better!