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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I set the minimum number of characters on text form?

    Asked by igrzysk on July 04, 2015 at 08:12 PM

    Hello,

     

    I would like to have a minium number of 20 characters on my text box. If the reader does not put the at least the minimum number of singes he will not go further. Is it possible to to achieve and how?

     

    Best,

    text form number of characters how hello at least and
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    Answered by Sammy on July 05, 2015 at 04:53 AM

    At the present it is  not possible to put the minimum character limit and validate it using the form builder.

    You can however download the full form source code and add the min="4" attribute to the input field you want to enforce the minimum characters in length.

  • Profile Image

    Answered by igrzysk on July 05, 2015 at 05:03 AM

    Sammy,

     

    are you sure about it? Because I searched a bit and I found this option:

     

    http://monosnap.com/image/bI7KXdkAV7mB81CToPii9Q3LdyoIcx

     

    It seems to work.

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    Answered by Sammy on July 05, 2015 at 06:08 AM

    Hello,

    Sorry I forgot to mention that the minimum limit is only available for textarea inputs and not the normal textfield inputs.

    So you can use the textarea in the place for textfields where suitable, thank you for highlighting that part

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    Answered by igrzysk on July 05, 2015 at 06:18 AM

    Thanks for the attention and of course no problem!

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    Answered by igrzysk on July 05, 2015 at 12:00 PM

    Hello,

     

    At the moment if you set the minimum amount for the text area, the error code you get if you input less characters than required is wrong. It is bugged I think because it gives "-1" always at the end. Could you make it to not show any numbers at the end? It is important because I want to use it in my survey and the error code needs to show correctly.

     

    Cheers!

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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 12:44 PM

    What error code are you referring to? If you set a minimum number of characters that can be entered in a Text Area field, and if you enter less that the minimum, it will show this warning:

    What is the form you are working on? Could you share a screenshot image to illustrate what you mean? https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum 

  • Profile Image

    Answered by igrzysk on July 07, 2015 at 03:24 PM

    http://form.jotformeu.com/form/51784298268370

    Can you assist urgently please? I need to have the form ready today.

     

     

  • Profile Image

    Answered by igrzysk on July 07, 2015 at 04:14 PM

    In addition to that there seems to be a bug in the system.

    I have put a minium number of 5 signs on every text field available. Not I cannot pass the question 8 and 9 from the form I posted in my previous post. Could you please assist? The form needs to be working. The validation check doesn't allow me to go to the next page of the form even though I've choose 3 options and fill them with more than 5 signs.

    Regarding the error issue now -1 sign always shows I do not know why at the end of my custom error message.

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    JotForm Support

    Answered by jonathan on July 07, 2015 at 04:14 PM

    When I checked your jotform http://form.jotformeu.com/form/51784298268370 I was able to see the TextArea field minimum 5letter option working

     

    testing the form shows it working

     

    Can you please try testing again. Try it on different type of browsers also. I already on Chrome, FF, and IE11 and it was working.

    Let us know if the issue remains.

    Thanks.

     

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    Answered by igrzysk on July 07, 2015 at 04:17 PM

    jonathan,

    it works but it shows -1 sign at the end of the error message, it shouldn't.

    Also I wrote you that after puting the 5 signs limit I cannot go pass the question 8 and 9 from the form to the next page,
    could you assist?

     

  • Profile Image
    JotForm Support

    Answered by jonathan on July 07, 2015 at 04:47 PM

    it works but it shows -1 sign at the end of the error message, it shouldn't.

    You are right. I can see this as well.

    It must be a fresh bug on the TextArea field.

     

    I made a separate thread for that issue here http://www.jotform.com/answers/605048

    We will attend to it shortly.

    Also I wrote you that after puting the 5 signs limit I cannot go pass the question 8 and 9 from the form to the next page, could you assist?

     

    I see this as well.

    we will address it shortly here http://www.jotform.com/answers/605058

     

    Thanks.

     

     

     

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    Answered by igrzysk on July 07, 2015 at 05:29 PM

    Thank you, I will be waiting for the possible quick fix because tommorow mornining i need to send the survey link to our customer.

    Last thing I've noticed in question 8 and 9 is that the error code about having less than 5 signs put shows itself just after you choose one of the options. You don't even get the chance to put one sign and the error is on and it shows the error in english not the updated one for the first time. Please look into it too! Thanks in advance for a quick fixes!

     

  • Profile Image
    JotForm Support

    Answered by jonathan on July 07, 2015 at 05:38 PM

    Last thing I've noticed in question 8 and 9 is that the error code about having less than 5 signs put shows itself just after you choose one of the options. You don't even get the chance to put one sign and the error is on and it shows the error in english not the updated one for the first time

     

    I have noticed this as well and had already mentioned it on the ticket report I have submitted here http://www.jotform.com/answers/605048

    Thank you very much for being active in reporting to us the problems on this form. 

     

    Cheers