- robert_mcphersonAsked on July 04, 2015 at 08:27 PM
When I edit my form
available selections, nor previously selected data fields appear on the grid. The grid is blank. This makes editing problematic. Can you assist?
This is a re-post of a comment on How to Edit Submissions Made on Your Forms
- SammyAnswered on July 05, 2015 at 05:19 AM
Just to clarify are you referring to editing the submissions in the submissions section or using an edit submissions link sent to the email after submitting the data?
I have tested with a clone of your form and I'm able to edit the submissions data including the grid which is preselected with the data i entered a probable explanation is that the users are not selecting the allotment blocks in the grid, you could try making the grids mandatory fields.
- robert_mcphersonAnswered on July 05, 2015 at 05:31 AM
It is with multiple users on the submissions page
If you look at thread number 1436049952 you will get more information on the problem
- JotForm SupportMike_GAnswered on July 05, 2015 at 06:28 AM
I have posted a reply on the first thread you have created regarding this issue. Kindly refer to that thread, please. Thank you.