- JotForm SupportBDAVIDAnswered on July 04, 2015 at 09:02 PM
When you login, click on MY FORMS, select your form, and click on Submissions:
Then you will have to review each submission, and download the file to see it's size:
In order to free up space, you will need to delete the submission. You might like to set a upload size limit in your form for future uploads, please check this guide: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
- Augustus ClarkeAnswered on July 05, 2015 at 02:23 PMNew response receivedHi David,
I have deleted all my submissions, can I now go & upgrade to the "premium plan"and my account will be fully functional again.
- JotForm Support ManagerJeanetteAnswered on July 05, 2015 at 02:50 PM
Yes, now that you have deleted the attachments that caused the account to go overlimit now you can upgrade to Premium.
Please be aware that a single submission with an attachment of 10 GB can exceed your limit on space. This means you can have 1 or 1000 submissions, but this does not occupy your storage limit which is totally different from the submission limit.
- Augustus ClarkeAnswered on July 05, 2015 at 02:58 PMNew response receivedUnderstood & thanks, I will be doing the payment in a few minutes