Not working on Firefox

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    Asked on December 01, 2011 at 05:46 AM



    I added the feedback form to the centre far right of the home page and also have a short contact form to the right centre of the homepage. In Firefox, the short contact form (want a call back?) appears but the 'send' button does not. It flashes up briefly when the page loads, and then disappears. Can you help?



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    Answered on December 01, 2011 at 08:37 AM

    First off, we apologize for any inconvenience this may have caused. I was able to replicate the said issue. Can you please try to embed your form(want a call back) via iFrame code?

    If this still doesn't work, please do let us know. So we can investigate further.

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    Answered on December 01, 2011 at 04:31 PM

    Ah, you guys really are damn wonderful. Thank you, this worked a treat. THANK YOU. G:)

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    Answered on December 01, 2011 at 04:35 PM

    You are always welcome :) Feel free to contact us if you have any other questions. We'll be happy to assist you.

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    Answered on December 20, 2011 at 07:37 PM

    Wow - I just had the same problem.

    I panicked......went to the jotform forum.......searched for "Firefox".....found this post....and fixed my problem all within a couple of minutes. Thanks guys for providing such an excellent service.

    All the best and Happy Christmas


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    Answered on December 20, 2011 at 07:41 PM

    Thank you for the kind words we truly appreciate it. It is good to know that this thread was able to help you resolve the problem.

    Have a great day and happy holidays!