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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not working on Firefox

    Asked by mistertidd on December 01, 2011 at 05:46 AM

    Hi.

    URL: http://www.marktiddplumbing.co.uk/

    I added the feedback form to the centre far right of the home page and also have a short contact form to the right centre of the homepage. In Firefox, the short contact form (want a call back?) appears but the 'send' button does not. It flashes up briefly when the page loads, and then disappears. Can you help?

    Thanks.

    G

    Page URL:
    http://www.marktiddplumbing.co.uk/

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    Answered by AtacanC on December 01, 2011 at 08:37 AM

    First off, we apologize for any inconvenience this may have caused. I was able to replicate the said issue. Can you please try to embed your form(want a call back) via iFrame code?

    If this still doesn't work, please do let us know. So we can investigate further.

  • Profile Image

    Answered by mistertidd on December 01, 2011 at 04:31 PM

    Ah, you guys really are damn wonderful. Thank you, this worked a treat. THANK YOU. G:)

  • Profile Image

    Answered by AtacanC on December 01, 2011 at 04:35 PM

    You are always welcome :) Feel free to contact us if you have any other questions. We'll be happy to assist you.

  • Profile Image

    Answered by thedigitalyogi on December 20, 2011 at 07:37 PM

    Wow - I just had the same problem.

    I panicked......went to the jotform forum.......searched for "Firefox".....found this post....and fixed my problem all within a couple of minutes. Thanks guys for providing such an excellent service.

    All the best and Happy Christmas

    James

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    JotForm Support

    Answered by mliz on December 20, 2011 at 07:41 PM

    Thank you for the kind words we truly appreciate it. It is good to know that this thread was able to help you resolve the problem.

    Have a great day and happy holidays!