Increasing upload file size limit

  • Profile Image
    Yoel
    Asked on July 06, 2015 at 07:16 AM

    Hi,

    I have being using your form for quite a while and it's great.

    I have one problem with the picture size to upload: cell phones create photos that are just too big, how can I upload photos that I take on my cell phone without the form not letting me to upload them because the photo is too big?

     

    see the print screen I attached.

     

    thanks, Yoel

     

     

  • Profile Image
    BJoanna
    Answered on July 06, 2015 at 10:25 AM

    Thank you for contacting us. 

    You can increase upload file size. Inside of this article you can find out how to to it: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this will help. Let us know if you need further assistance.  

  • Profile Image
    Yoel
    Answered on July 07, 2015 at 04:26 AM

    I will try it out, thank you very much for your quick answer! Yoel

  • Profile Image
    BJoanna
    Answered on July 07, 2015 at 04:29 AM

    You are welcome.

    Feel free to contact us if you have any other questions.