What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Increasing upload file size limit

    Asked by Yoel on July 06, 2015 at 07:16 AM

    Hi,

    I have being using your form for quite a while and it's great.

    I have one problem with the picture size to upload: cell phones create photos that are just too big, how can I upload photos that I take on my cell phone without the form not letting me to upload them because the photo is too big?

     

    see the print screen I attached.

     

    thanks, Yoel

     

     

    Screenshot
    size Than cannot problem print picture
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 06, 2015 at 10:25 AM

    Thank you for contacting us. 

    You can increase upload file size. Inside of this article you can find out how to to it: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this will help. Let us know if you need further assistance.  

  • Profile Image

    Answered by Yoel on July 07, 2015 at 04:26 AM

    I will try it out, thank you very much for your quick answer! Yoel

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 07, 2015 at 04:29 AM

    You are welcome.

    Feel free to contact us if you have any other questions.