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    GPS location accuracy

    Asked by Wfcasey on July 06, 2015 at 07:21 AM

    I've added the 'GPS Location' widget to my form.  I have tested 3 times from the same couch and each time received a different location, albeit somewhat close.  I just had another user test from central MA and his GPS location resolved to New York city.  Any way to improve the accuracy of this?

    Page URL:
    http://form.jotformpro.com/form/51855565709972

    GPS location widget accuracy
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    JotForm Support

    Answered by BJoanna on July 06, 2015 at 10:55 AM

    I have cloned and tested your form and I noticed that you have set GPS Location widget to show Adderess ~ Latitude and Longitude. After submitting my cloned form I got accurate coordinates of my address.

    Please take note that the GPS Location Widget relies on 2 feature of the device it currently is in used. The GPS settings of the device and IP address (if without GPS)

    If the GPS setting is not correctly set, it might give an inaccurate location. If the IP address is shielded (i.e. some IP proxy is being used), it will detect a different IP location.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by Wfcasey on July 06, 2015 at 03:01 PM

    So, we're still not getting what we expect.  I am sitting in Eastern MA and have been getting consistent results all day.  However, we have field workers whose submission is not even coming from the right state.  We have confirmed that the location services are enabled on the phone.  How do we confirm whether or not the GPS setting is set correctly?

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    JotForm Support

    Answered by BJoanna on July 06, 2015 at 03:28 PM

    Inside of this guides you can find out how to improve GPS precision or accuracy on mobile devices: 

    https://www.androidpit.com/how-to-improve-your-gps-signal-on-your-android 

    https://support.apple.com/en-gb/HT201674 

    https://support.google.com/gmm/answer/2839911?hl=en 

    Hope this will help. Let us know if you need further assistance.