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    Form vanishines after loading in FireFox????

    Asked by gsthunder on September 09, 2010 at 05:50 PM

    I just started using JotForm( a contact form )in a web site I have done. I mainly work in Internet Explorer but I also have FireFox as a secondary browser to view/test in. When I 1st checked the site in FireFox( Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 )everything appeared to work ok on a quick glance so I moved on. I was told recently though that the JotForm loads and then instantly vanishes? I went back and it turns out it sure does. There one second then gone the next. POOF! Has this happened to anyone else and if so what can I do about it?

    Thanks for any help in advance.

    http://www.exetersportsmansclub.com/page2.htm

     

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    JotForm Founder

    Answered by aytekin on September 10, 2010 at 05:03 AM

    I think there are javascript errors on the page. That's probably why it does not work. Replace it with the Iframe code. That wouldn't conflict with anything on the page.

    On the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Share Form"
    3. Click on "Advanced Options"
    4. Click on "IFrame Code".

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    Answered by gsthunder on September 10, 2010 at 04:18 PM

    I swapped it over to the <iframe> method and it has taken care of the issue in FireFox. Thank you. Not sure what is going on but when you develop a site using Xara Webstyle and you have more than 1-2 javascipt items you get problems.

    Thank you for the suggestion.