Why is my account is scheduled for downgrade on July 10, 2015?

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    urbanws
    Asked on July 06, 2015 at 08:30 PM

    Please let me know what is going on with my account?  I cannot have it downgraded.  Let me know what is going on.

     

    Chris

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    ashwin_d
    Answered on July 07, 2015 at 12:51 AM

    Hello Chris,

    I'm sorry for the trouble caused to you.

    That was caused because of the PayPal subscription you cancelled on June 12 which triggered the downgrade. I have taken care of your account issues and removed the scheduled downgrade of your account.

    Thank you!

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    urbanws
    Answered on July 07, 2015 at 06:13 PM
    Thank you for doing this. I want to be sure my billing is okay.
    Appreciate the help.
    Chris
    ...
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    jonathan
    Answered on July 07, 2015 at 09:28 PM

    On behalf of our colleague ashwin_d, you are quite welcome.

    I also double checked the account/username  urbanws and it Active and in good standings.

     

    Cheers