What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission email received but don't see in submission inbox in jotform

    Asked by workingfilms on December 01, 2011 at 02:58 PM

    I just received an email of a new submission, but when I logged into my account on jotform to look at the submission via the website, it is not there. Any ideas? 


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    Answered by AtacanC on December 01, 2011 at 04:18 PM

    Can you please check your submissions on https://secure.jotform.com/ ? Please do let us know if this still doesn't work.

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    Answered by workingfilms on December 01, 2011 at 04:20 PM

    yes! that worked! thank you :)