What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I have a copy of the completed form sent to an email address?

    Asked by kfdtraining on July 07, 2015 at 03:19 AM

    If like to be able to have user completing form to be able to enter an email address into the form which will send a copy off the completed form to that address. 

    email autoresponder
  • Profile Image
    JotForm Support

    Answered by Boris on July 07, 2015 at 04:31 AM

    You can achieve this by setting up an-Autoresponder.

    The autoresponder will send an email to the person submitting your form as soon as their submission is completed, just as a regular Email Notification would send an email to your email address. It might be helpful to read our guide on How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues as well.

    Please let us know if you need further assistance, we will be happy to help.

  • Profile Image

    Answered by kfdtraining on July 07, 2015 at 09:08 AM
    Instead of an email being sent to the person who is filling out the form, I would them to be able to put in an email of someone else who would receive a copy of the completed form.
    Rob
    ...
  • Profile Image

    Answered by Sammy on July 07, 2015 at 09:44 AM

    Using the autoresponder you can have the form filler put another email address that you want to receive a copy the submissions.

    You will then specify this email field in the autoresponder as the destination email.

    Let us know if you will need further assistance

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    Answered by kfdtraining on July 07, 2015 at 10:23 AM
    Ok, your latest reply seems to indicate it is possible to do what I want to do but I can’t figure it out. I’ve experimented with the email functions and don’t see how to make this work. Just to make sure we are clear, what I want is for the user filling out the form to be able to put in a custom email. Each user will need to enter a different email and so having a default email won’t work for what we need.
    Thanks for the help.
    Rob
    ...
  • Profile Image

    Answered by Sammy on July 07, 2015 at 10:45 AM

    Hi Rob,

    Here are the steps you can undertake to realize the objective mentioned

    1. Create a new autoresponder

    2. Select the email field the user will provide the optional address

    Makes sure you specify the sender detail to ensure the email gets sent.

    3. Test you form by submitting some data

  • Profile Image

    Answered by kfdtraining on July 07, 2015 at 03:43 PM
    I am sorry but I still don’t understand the directions. From your responses I am not sure you are understanding what I am requesting. I want the person who is filling out the form to be able to enter a custom email address at the time of completion. The autoresponder process looks to be something different and does not appear to provide an option for the user of the form to enter a custom email. I will have multiple users filling out the form and each will need to send it to a unique email address (so an autoresponder will not work).
    Does that make it more clear as to what I need?
    Thanks.
    [KFD COIN LOGO 2012 (3)]Rob Kandle
    Fire Training Officer
    Kennewick Fire Department
    office: 509.585.4418
    cell: 509.222.8607
    rob.kandle@ci.kennewick.wa.us
    ...
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    JotForm Support

    Answered by jonathan on July 07, 2015 at 04:29 PM

    If like to be able to have user completing form to be able to enter an email address into the form which will send a copy off the completed form to that address. 

    As mentioned already, the Autoresponder E-mail will do this.

    I made a test form http://form.jotformpro.com/form/51876029248968? please try it.

    You need to enter your own email account in the E-mail field in the form to be able to receive the autoresponder email.

     

    the test form Autoresponder E-mail was setup like this

    the email I got on my test is like this

     

    Let us know if you need further assistance.

    Thanks.