What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have a problem with "Image Upload Preview" Widget

    Asked by tuneteams on July 07, 2015 at 09:06 AM

    Image is not being uploaded via the "Image Upload Preview" Widget. It used to work great, but today it only shows "0%" uploaded and the users are having problems with filling in the form. 

    See the print-screen attached. 

    Thank you!

    Page URL:

  • Profile Image

    Answered by Sammy on July 07, 2015 at 09:39 AM

    Once the image has been loaded you have to click on the upload button for it to be processed,

    I have tested you form on my end and the upload is going through without issues.

    I have cleared you account cache, kindly attempt to upload an image