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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I make lightbox embedded form mobile responsive?

    Asked by armadill on July 07, 2015 at 09:21 AM
    How does it respond in mobile equipments (celulars)?
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    JotForm Support

    Answered by Kiran on July 07, 2015 at 09:25 AM

    You can make the form the mobile responsive by following the guide below :

    http://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive

    Hope this information helps. Please let us know if you need any further assistance. We will be happy to help.

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    Answered by armadill on July 07, 2015 at 11:08 AM
    New response receivedThank you for your response.
    I´ve tried exactly what is on the guide, but it doesn´t work.
    The form appears cut. In other words, it doesn´t seem to be properly adapted to the mobile screen.
    Regards,
    Eduardo
    ...
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    JotForm Support

    Answered by Kiran on July 07, 2015 at 11:29 AM

    I cloned your JotForm to my account and it seems that the option "Make this form Responsive" from the designer mode is not checked.

    Also, please try changing the width to false and then re-embed the form on your webpage to see if that helps.

    Please get back to us if you need any further assistance. We will be happy to help.

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    Answered by armadill on July 07, 2015 at 12:03 PM
    New response receivedThank you.
    I checked the “responsive” button on the designer mode (although in the instructions it says that it works anyway without this checked) and changed the width to false. This helped, as it made the form quite narrow, allowing a mobile view. The bad thing is that it stays that way on a PC also, although it doesn´t look that bad.
    The thing I don´t see on a mobile is the “closing X” to close the form. The only way I have to get out of the form is reloading the page, which is not really appropriate.
    Regards.
    Eduardo

    ...
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    JotForm Support

    Answered by Kiran on July 07, 2015 at 01:14 PM

    As I research further, unfortunately I see that the lightbox embedded forms are not responsive. Let me forward the issue to our backend team to take a look at this issue. You'll be posted through this thread once we have any update on the issue. Meanwhile, you may consider using the other option Popup so that the form opens in a separate window and should be responsive also.

    Thank you!

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    Answered by armadill on July 07, 2015 at 01:48 PM
    New response receivedThank you.
    Is there a code I can add to that so that it always opens in the middle of the screen, like the lightbox?
    Thank you.
    Regards.
    Eduardo

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