What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to give you a new credit card for billing. How do I do that?

    Asked by drvickie on July 07, 2015 at 01:44 PM
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    JotForm Support

    Answered by david on July 07, 2015 at 02:26 PM


    Here is a quick guide on how to update your payment method:

    1. Click on the Human shape icon
    2. Click on Account
    3. Select  Billing > Payment Method
    4. Click on Edit


    To update your subscription with a new payment method, just click on Edit Subscription


    And select Update Payment Method

    If you have any further questions, let us know and we will be happy to help.