What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Here is a quick guide on how to update your payment method:
1. Click on the Human shape icon
2. Click on Account
3. Select Billing > Payment Method
4. Click on Edit
To update your subscription with a new payment method, just click on Edit Subscription
And select Update Payment Method
If you have any further questions, let us know and we will be happy to help.