What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clicking Back Button to go to previous form page does not display previously filled in information

    Asked by utvmasters on July 07, 2015 at 02:03 PM
    2) When clicking back on a form not all of the info is retained and requires inputting it again
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    JotForm Support

    Answered by BJoanna on July 07, 2015 at 03:00 PM

    I have tested your form and filled all fields inside of your form. I was not able to reproduce mentioned problem. When I clicked on back button all data that I previously entered where there. I have tested all of your pages.

    Can you please tell us which fields are not populated when you click back button? Also which browser are you using?

    Looking forward to your reply. 


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    Answered by utvmasters on July 07, 2015 at 05:13 PM
    This has been resolved thank you
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    Answered by natupote on July 27, 2016 at 10:01 AM

    Hello, my problem is similar, when i click in the back button the form jump to a previously visited page, in some cases he`s jumps foward. is possible set the back button to jump to a left page to my form?
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    JotForm Support

    Answered by BJoanna on July 27, 2016 at 11:40 AM


    I have moved your question to separate thread and we will provide you an answer there shortly.