What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why won't it send screen dumps with email responses?

    Asked by Peter Stremic on December 01, 2011 at 06:59 PM

    This app worked exactly 1 time for me. Multiple tries since Tuesday all result in zero pix showing in forwarded email messages. Also, can't get any response from their tedhies.





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    JotForm Support

    Answered by idarktech on December 01, 2011 at 07:27 PM

    We are sorry for the inconveniences caused.

    This issue is already assigned to one of our developers and will be fixed ASAP. We'll just let you know once the problem is fixed.

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by Mike_T on December 23, 2011 at 07:22 PM

    I am happy to inform you that the problem has been solved.

    Thank you for your patience in this matter.