What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can the form allow the uploading of photo? How to retrieve the photo submitted?

    Asked by Abby  on July 08, 2015 at 06:24 AM

    Hi there,

    I want to create a form in which the respondents can upload his/her photo, as shown in my attachment here. Can the Jotfom enable me to do so?

    If so, how can I access the photo and all the answers submitted?

    Thank you


    Page URL:

  • Profile Image

    Answered by Boris on July 08, 2015 at 10:17 AM

    Yes, you can easily add a File Upload field to your form, as depicted in this guide: How-to-create-upload-forms.

    If you wish to limit the file types that your users can upload (such as JPG and PNG), you can edit the allowed file extensions by following this guide: Upload-Field-Allowed-File-Types.

    You can also limit the allowed file size by Changing-the-Upload-Size-Limit.

    I hope this helps. Please let us know if you need any further clarifications or assistance, and we will be happy to help.

  • Profile Image

    Answered by Abby  on July 08, 2015 at 10:10 PM

    Great, so how can I access the photos and all the answers submitted? 

    From what I can gather from your website, as long as I have set the Notification to be via email, I should be able to get notified every time when someone fills in a form. But I just want to ascertain this one more time, if there are also photos uploaded in the form (as shown in my attachment shown earlier), will I also be able to receive their photo?

    Thank you very much!





  • Profile Image
    JotForm Support

    Answered by jonathan on July 09, 2015 at 02:33 AM

    Yes. The uploaded files/photos should also be included in the submission email sent.

    You can check this guide How to set up the Notification Email

    You can also view the submission data, including uploads in your form's View Submission page.

    Hope this help. Let us know if you have further question.





  • Profile Image

    Answered by Abby  on July 09, 2015 at 06:02 AM

    Great, thank you so much!