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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal: Getting Error "seller only accepts payments from unencrypted payments"

    Asked by anna.mitchell on July 08, 2015 at 07:17 AM
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    JotForm Support

    Answered by Chriistian on July 08, 2015 at 07:20 AM

    Hi anna.mitchell,


    Thanks for contacting us.


    The error appears because the PayPal Encrypted Website Payments feature is enabled in your PayPal account. You may turn the feature off using the guide below.

    1. Log in to your PayPal account.

    2. Click Profile.

    3. From the Selling Preferences column, click Website Payment Preferences.

    4. In the Encrypted Website Payments section, select Off.

    5. Click Save.


    You may also visit this link for more information about the error.