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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Design Function Will Not Let Me Update Background Image

    Asked by Shane Wood on July 08, 2015 at 02:38 PM

    Support,

    I've been working in the design mode previously without issue, but currently I'm having an trouble updating the background image.  When I enter into the design mode my entire form is rearranged/changed and when I try to update the background it says success full, but when I try to save and exit it will freeze the page.  Please let me know if you have any suggestions or can help.  

     

    Attached is the updated background I would like to add.  Let me know if you have any questions and I look forward to your reply. 

     

    Thank you, Shane Wood

     

    Page URL:
    http://form.jotform.us/form/51806333808153

    background image let JotForm uploads jpg
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 08, 2015 at 03:30 PM

    I have tested your form and it seem that you successfully added background image to your form.

     

     

    Feel free to contact us if you have any other questions. 

  • Profile Image

    Answered by CreativeResources on July 08, 2015 at 03:38 PM
    Support,
    Thank you for your response, they are similar but the text layout is different on the updated version I’m trying to upload. Please let me know if you have any questions or further information.
    Thank you, Shane Wood
    Shane Wood
    Graphic & Web Design Specialist
    CREATIVE RESOURCES | p. 952.988.9407 | f. 952.988.9408
    1208 5th Street South
    Hopkins, MN 55343
    shane@acreativeresource.com
    www.acreativeresource.com
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 08, 2015 at 04:20 PM

    Sorry I did not noticed that images are different.

    When I added new image I noticed that the text part of image is cut off. This is happening because of size of image. 

    However it is possible to resize image with CSS.  Please add this code inside of Form Designer CSS:

    .supernova {

        background-attachment: fixed;

        background-position: center top;

        background-repeat: no-repeat;

        background-size: 100% 990px;

        width:100%;

    }

    After adding this code your form will look like this.

    Here is my demo form: http://form.jotformpro.com/form/51886184649976? 

    Hope this will help. Let us know if you need further assistance.