What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I copy my form to my business partners account?

    Asked by TheLifestyleBroker on July 08, 2015 at 07:25 PM

    Trying to clone my form to my partners account. I thought I just copied the URL?? His account is a free version. I am unable to use my form URL to build the form for him. Why?

    partner business partner how
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    JotForm Support

    Answered by Charlie on July 09, 2015 at 12:53 AM

    Hi,

    If you wish to share your Form to another JotForm account as a sub user, you can do that by following this guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.

    If you just want them to clone your form, they can do that by giving them your form's URL, they need to follow this guide on how to clone your form using the URL: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    We can also transfer or move the form to another JotForm account upon your request, to do this, make sure that you are logged in to the account where the form is, post a request here like this "I would like to transfer or move the [title or Form URL here] to [username of the target account]."

    Please note that moving or transferring of a form will include all the data on it.

    Let us know which one works for you best.

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    Answered by TheLifestyleBroker on July 09, 2015 at 11:30 AM

    Jot form my two team members have followed the steps that you provided for them to import my form but we get an error message that says:

    Something about the link not working

    FORM NOT FOUND, FORM ID IS MISSING OR IRREGULAR.

     

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    Answered by TheLifestyleBroker on July 09, 2015 at 11:34 AM

    This is the form I'm trying to share:

    https://secure.jotformpro.com/TheLifestyleBroker/KETOPIA-PREORDER

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    JotForm Support

    Answered by Charlie on July 09, 2015 at 12:38 PM

    This is because you are sharing the custom URL that doesn't have the form ID on it.

    You need to share this instead: http://www.jotformpro.com/form/51886150413958

    You can find it directly when you click the "Preview" button in the form builder. Here's a screenshot with an example.