What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Check boxes with only one option automatically checked?

    Asked by asiaexchange on July 09, 2015 at 03:10 AM

    Dear Sir/Madam, 

    for various reasons I'd like to create check boxes with only one option. I have noticed however that this leads to the one and only box being automatically checked in the form. Since this might lead to mistakes on part of the one filling out the form, is there a way to leave the box unchecked? So far I haven't discovered anything that would do the trick.

    Thanks in advance.  

     

    check checked boxes create thanks
  • Profile Image

    Answered by Sammy on July 09, 2015 at 05:33 AM

    Kindly make sure that check box is not set to selected in the Selected property section

     

  • Profile Image

    Answered by asiaexchange on July 09, 2015 at 06:40 AM

    Dear Sammy,

    thank you for your quick reply!

     

    I forgot to mention that I already tried that. However, it keeps coming back even if I remove the selection. Attached is a picture demonstrating what I try to do. These are separate check box questions and the boxes seem to be pre-selected no matter what I do. 

     

  • Profile Image

    Answered by Sammy on July 09, 2015 at 06:44 AM

    Could you provide the link to the form so i can investigate on it further.

    Also try clearing your browser cache then reload the form again to see if this mitigates the issue.