I want to include the form submitters email address in the notification email to me. Can this be done?

  • marketing905
    Asked on July 9, 2015 at 4:46 AM

    Hello, I have looked at your setting up email notifications link but am still confused?! I used to have it set up like this with Forms Central. Please help. Thanks.

  • Sammy
    Replied on July 9, 2015 at 6:15 AM

    You can include by selecting the email field in the email notification template, make sure you have an email field in you form that collects the email address.

    By default it should be added automatically, but just in case you can do it manually.

    I want to include the form submitters email address in the notification email to me Screenshot 40

    I want to include the form submitters email address in the notification email to me Screenshot 51

    I want to include the form submitters email address in the notification email to me Screenshot 62

  • marketing905
    Replied on July 9, 2015 at 10:15 AM

    Hello Sammy, for some reason i cant get the box up that you show? Which is typical! I don't want the clients email address in the subject line though. I would like it to automatically put this into the 'from' field so when it arrives I know who's filled the form in without opening the email. Is this possible please?

  • Kiran Support Team Lead
    Replied on July 9, 2015 at 1:03 PM

    I understand that you want to include the client's email in the from field of your email. Though it is not possible using the direct method, it may be achieved by including the email address in the senders name field by duplicating the email field on the same form. 

    Please follow the steps below :

    1. Add a new text box field below the email address field and hide the field. To hide the field, right-click on it and select Hide field from the quick menu.

    I want to include the form submitters email address in the notification email to me Screenshot 70

    2. Now, add a new condition as mentioned below in the screenshot to copy the content of the email field to the new text box field. 

    I want to include the form submitters email address in the notification email to me Screenshot 81

    This condition helps in changing the value in the text box each time the email address on the form is changed.

    3. Now, click on Finish button on the Conditions wizard0

    4. Click on Emails button and select Notification

    I want to include the form submitters email address in the notification email to me Screenshot 92

    5. Click on Reply-To and Recipient Settings

    I want to include the form submitters email address in the notification email to me Screenshot 103

    6. Select the field Sender Email address in Sender Name field

    I want to include the form submitters email address in the notification email to me Screenshot 114

    7. Click on Finish

    9. Save your JotForm.

    When you receive the notification email, you'ld be seeing the email address as the sender's name

    I want to include the form submitters email address in the notification email to me Screenshot 125

    I've cloned your JotForm to my account and have tried these changes.

    http://www.jotformpro.com/form/51895430700958

    You may clone this JotForm to your account to see how it works.

    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.