What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    refund authorize.net

    Asked by TempleBaptistChurch on July 09, 2015 at 09:07 AM

    How do I refund an authorize.net transaction?

  • Profile Image

    Answered by Shadae on July 09, 2015 at 11:23 AM

    Hi TempleBaptishChurch,

    To do a refund for an Authorize.net transaction, this would need to be done within your Authorize.net account and not through JotForm.

    Please feel the following link on how to perform a refund in your Authorize.net account:

    https://support.authorize.net/authkb/index?page=content&id=A472 

    I hope this helps, please inform us if you need further assistance.