What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How Sub-User get notification of submissions

    Asked by Annalie on July 09, 2015 at 12:21 PM

    I just upgraded my subscription so that I could add another user to the account. Now that she (other user) is added, we tested a form and it only sends a notification to my email and nothing to the other user. How do I set it up so that she gets notification of submissions.

    Also, Is there a way to have the second user login with her own email and password for this account?

    Thanks!

    submitions sub-user sub how
  • Profile Image
    JotForm Support

    Answered by Welvin on July 09, 2015 at 02:17 PM

    You have to add the other user as one of the form recipients. Here's how: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    Or, you can just create a new notifier for that user: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Your second question has been moved and will be answered here: http://www.jotform.com/answers/606886

    Thanks