What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Submissions which are Not Showing in Submissions Viewer

    Asked by mobilization on July 09, 2015 at 01:40 PM


    I cannot view any submissions to this form: In House SRS Bootcamp Setup, but there are 32...

    I also have not been receiving any email notifications of new forms submissions either, so I need this to be resolved.

    Thank You,



  • Profile Image

    Answered by KadeJM on July 09, 2015 at 03:01 PM

    I see that you appear to be having an issue with one of your forms that shows empty submissions. I tested this and found there appears to be a bug possibly due to an update that then affected your forms. I tried a few things to fix this on my end for you but unfortunately it did not resolve the problem.

    I have now opened a bug report about this issue and sent it to our developers so that they can take a deeper look into the issue and get it resolved for you as soon as possible. As soon as something more is known about this issue we'll update you again.


  • Profile Image
    JotForm Support

    Answered by liyam on July 10, 2015 at 11:15 AM

    Hello Kayla,

    As of checking, it seems that the fields of your form are missing. If you have edited it then, you may revert it to its previous state. You can follow this guide to understand more about JotForm's form revision history.

    If you have other questions or concerns, please do let us know.