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    Not getting applications

    Asked by Chris Jones  on July 09, 2015 at 02:00 PM

    We have people filling out applications, but we are not receiving them.  Are you having a problem I need to know about?

    Page URL:
    http://breederadoptions.org/adoption_application.html

    Getting problem receiving
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    JotForm Support

    Answered by Welvin on July 09, 2015 at 03:06 PM

    We don't have any issues regarding our notifiers. I checked the form and you are using an AOL email address as the recipient. The notifier settings are correct as well. I think the emails are filtered as spam so I would suggest logging into AOL Mail and look for the emails in the Spam folder.

    If the emails are happened to be there, I would suggest adding noreply@jotform.com to your contact and/or safe sender list. Doing so should fix the problem and make the form emails to land in your inbox.

    Thanks