- schenikaAsked on July 09, 2015 at 03:21 PM
- SammyAnswered on July 09, 2015 at 04:17 PM
I have checked you account and it does not have any forms listed.
Could kindly provide the link to the form in question, I have also cleared your account cache, try and regenerate the PDF to see if this has resolved the issue.
- schenikaAnswered on July 09, 2015 at 04:34 PM
The first form entitled “Academic Program (AP) / Financial Administration Enhancement (FA)……when I view it, it doesn’t show all the headers, under the focus area, there is an extra box named “other” that I DID NOT put there. There is an extra line under the comments box. Also, the acknowledgement box doesn’t show the information I typed in it. Please help!!
- schenikaAnswered on July 09, 2015 at 05:55 PM
The form I have created, when turned into a fillable form, contains what I am calling visual "artifacts." They are behind and below the fillable areas, duplicating the fillable areas.
The text areas that I am using as headings also do not show up, or only partially.
Is there something about the way I have the form formatted that is causing this to happen? Please help!
- JotForm Supportashwin_dAnswered on July 10, 2015 at 12:49 AM
I'm sorry for the trouble caused to you.
I did download the PDF version of your form and I am unable to replicate the issue you are having. PDF form does display correctly without any problem. Please check the screenshot below:
I would suggest you to please download your PDF form again and see if the issue persists. You may also like to share a screenshot of the PDF form and we will take a look. The following guide should help you how to upload image in forum post: http://www.jotform.com/answers/277033