What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are only certain browsers supported with the import tool? I seem to be having an issue with Chrome/IE.

    Asked by Matthew Cotugno on July 09, 2015 at 04:54 PM

    Are only certain browsers supported with the tool? I seem to be having an issue with Chrome/IE.

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    JotForm Support

    Answered by david on July 09, 2015 at 04:56 PM

    The import tool should work properly from Chrome.  I never recommend using IE.  Are you trying to download the import app or use one of the other tools?

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    Answered by Matt  on July 10, 2015 at 09:27 AM

    So it looks like you need to download an export application tool.  Is that correct?  My company's system admin has this blocked so I would have to work with them to do the download.

     

     

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    JotForm Support

    Answered by david on July 10, 2015 at 11:56 AM

    Yes, the tool to import your forms and data is indeed a downloaded application.  We had a web based version but at the request of Adobe, changed to a local version for better security.