What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Disappeared!

    Asked by dlasson on July 09, 2015 at 05:30 PM

    Hi. I created a form from a template and it was was saved multiple times, but I cannot find it! 

    Also, is it possible to create a PDF and NOT embed it to a webpage? I want to create a standalone form that I can email, then the recipient would complete the form, save it, and send it back to me. 

    Thanks!

    template recipient create find
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    JotForm Support

    Answered by ashwin_d on July 10, 2015 at 12:27 AM

    Hello dlasson,

    Upon checking, I found that you have one another account which is a guest account. This type of accounts are created if you do not sign in to your account and start building your forms.

    Your guest account has one form "Employment Application Form" which was last edited on 09 July, 2015. Is this the form which you are missing?

    I have moved this form to your account and you should be able to see this under your My Forms.

    Hope this helps.

    Do get back to us if you are missing any other form.

    Thank you!

  • Profile Image

    Answered by dlasson on July 10, 2015 at 09:33 AM
    Yes! That is the form. Thank you for moving it into My Forms.
    Am I able to send forms as PDFs in emails? I get error messages when I try to convert them to PDFs.
    Thank you!
    ...
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    JotForm Support

    Answered by Boris on July 10, 2015 at 12:07 PM

    On behalf of our colleague Ashwin, you are welcome.

    When it comes to sending PDF version of your form in emails, please open a separate thread if you are having any problems or errors with that, as we can only assist with single issue per thread. Thank you.

    Please note that our automatic tools for Sharing-your-forms-using-Email-Link can only send links to the online forms. To send your users a PDF form for filling it out, please first Create-a-PDF-Form from your online form and then send that PDF file to your users via email. If you are having any problems with this, please do open a new thread describing the issue, and we will be happy to assist you.