What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When using custom url's for forms, is there a way to include something other than the username as part of the url?

    Asked by mikedunaway on July 10, 2015 at 04:34 PM

    For example- I defined a custom url of "teamworks-351-newhire" and the link appears as




    mikedunaway is my user name. Is it possible to designate something different (such as the company name in my profile)?

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    JotForm Support

    Answered by Mike on July 10, 2015 at 06:51 PM

    Thank you for contacting us.

    Unfortunately, this is not possible unless we change your account name.

    If you would like to proceed with the account name change, please let us know. We can do it really quickly for you.

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    Answered by mikedunaway on July 17, 2015 at 10:10 AM

    I believe changing our account name would be useful going forward. Please change from mikedunaway to teamworks

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    JotForm Support

    Answered by Charlie on July 17, 2015 at 11:22 AM

    As per your request, we've changed your username from mikedunaway to teamworks. Please do take note that custom Form URL that bears your old username will not work anymore, however, direct links will still be accessible.

    If you need more information on this, please do let us know.