What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File upload storage

    Asked by Darren  on July 10, 2015 at 09:39 PM

    In your pricing are you tracking total space of a number of files submitted (i.e: 10 forms submitted with 1Megbyte  file each  = 10Megs used). or space thats being used to hold the files until they are uploaded/stored somewhere else?


    Question 2:  Also, is their a file size limit for someone submitting a file?


    Question 3:  Do you support a plugin or third party that can track orders/forms submitted to see if they have been processed?



    Question 4: What ERP are you compatible with?


    Thank you so much for anwering these questions as we select our provider of service.






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    JotForm Support

    Answered by Welvin on July 11, 2015 at 04:26 AM

    Hi Darren,

    File Uploads from your  "forms" are stored to our server and counted over your account File Storage Limit regardless of any integration to cloud storage like Google Drive, Dropbox or Box Integration.

    The File Storage limit will only reset once you delete the submission with file uploads on it. The rest of your questions are moved and will be answered in the following links:

    Question 2: http://www.jotform.com/answers/608019

    Question 3: http://www.jotform.com/answers/608020 

    Question 4: http://www.jotform.com/answers/608021