What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take for my account to be upgraded?

    Asked by hng on December 03, 2011 at 11:29 AM

    How long does it take for my account to be upgraded?

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    Answered by AtacanC on December 03, 2011 at 11:48 AM

    First off, thanks for your interest in our service. I've just checked your account and it has been succesfully upgraded to premium. Tr to log out and log back in. You can see it under your Account Settings.

    Have fun using JotForm.

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    Answered by hng on December 03, 2011 at 11:48 AM

    After I logged out and logged back in, it showed the change to a premium account.

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    Answered by AtacanC on December 03, 2011 at 11:52 AM

    Did you want to upgrade your account to our premium plan or professional plan?