Form looks completely different in the preview window, as it does when viewed when embedded.

  • taoa
    Asked on July 11, 2015 at 5:05 PM

    As usual, Jotform looks completely different in the preview window, as it does when viewed when embedded. 

    This happens every time I make a Jotform, there just does not seem to be a solution. PLEASE HELP!

     

    Every time I go to preview, the form looks fine, but when it is embedded into a site, it looks like a huge mess. 

    Attached is a screen shot of how the form is appearing when embedded. 

    Jotform Thread 608204 Screenshot
  • taoa
    Replied on July 11, 2015 at 8:10 PM

    Thank you for your help... Here is a link to the embedded form:

    http://taoa18.wix.com/taoa

  • Chriistian Jotform Support
    Replied on July 12, 2015 at 12:42 AM

    Hi taoa,

     

    I checked your site and I was able to see the issue. Can you try re-embedding your form using the iFrame embed code below and see if it helps?

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformz.com/form/51916773178668" frameborder="0" style="width:100%; height:566px; border:none;" scrolling="no"></iframe>

     

    Do let us know if you need further assistance.


    Regards. 

  • taoa
    Replied on July 13, 2015 at 6:40 PM

    That code does not work. When inserted, it looks similar but now the "comments" option is completely gone. Form looks completely different in the preview window, as it does when viewed when embedded Screenshot 20

  • taoa
    Replied on July 13, 2015 at 6:41 PM

    Form looks completely different in the preview window, as it does when viewed when embedded Screenshot 20

     

  • Chriistian Jotform Support
    Replied on July 13, 2015 at 8:28 PM

    Hi taoa,

    Can you try injecting the custom CSS code below in your form and see if it works?

    @media screen and (max-width: 480px) {

    #cid_9{

    display:block;

    }

    #input_9{

    display:block;

    }}

     

    To inject custom CSS code to your form, just follow the instructions provided in this article: How to Inject Custom CSS Codes.

     

    Do let us know if you need further assistance.

     

    Regards.

  • taoa
    Replied on July 14, 2015 at 1:47 PM

    Thank you. This seems to be working now.

  • taoa
    Replied on July 14, 2015 at 1:52 PM

    How can I make the comments box the same length as the other boxes?

  • Sammy
    Replied on July 14, 2015 at 2:34 PM

    You can adjust the numbers of rows and columns for the comments input

    Form looks completely different in the preview window, as it does when viewed when embedded Screenshot 20

  • taoa
    Replied on July 14, 2015 at 3:17 PM

    I will try that. Thank you!