What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need to cancel account

    Asked by rentagrandma on December 03, 2011 at 07:51 PM

    I need to cancel my account. We have custom coded our site and don't need the service anymiore.

    Username on the account is rentagrandma

    Thank you,


    Todd Pliss


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    JotForm Support

    Answered by idarktech on December 03, 2011 at 08:25 PM

    Hi Todd,

    Base on our system panel, your account is already cancelled so you will no longer be billed again. It is said to downgrade on December 15, 2011, after this date your account will revert back to free status.

    If you have further questions, please let us know. Thank you so much!