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    How to change the Email text size?

    Asked by labman3 on July 13, 2015 at 04:11 PM

    I changed the text size on the notification email but when I test, the font remains the same.

    http://form.jotform.us/form/51386186795167

    size text size font on email
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    JotForm Support

    Answered by BDAVID on July 13, 2015 at 05:33 PM

    Make sure you click finish and then save the changes as shown in the animated image bellow:

    That will be reflected in your notifications:

    Let us know what happens, we will be glad to assist you.

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    Answered by labman3 on July 13, 2015 at 07:39 PM

    Thank you for the information, however, the actual email received still shows original font.

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    JotForm Support

    Answered by EltonCris on July 14, 2015 at 01:15 AM

    @labman3 

    It could be your email client that changes the font style. Some email clients does not support custom fonts. There are others that do support it that's why it changes depending on the email client your are using.

    I am using Mail Bird client and this is how it appears on my end. As you can see, Calibri font isn't supported.

    However, when I view the same email on Gmail through web, this is how it looks.

    I would suggest to use common fonts like Arial or Tahoma. Most email clients supports this.

    Thanks!