- labman3Asked on July 13, 2015 at 04:11 PM
I changed the text size on the notification email but when I test, the font remains the same.
- JotForm SupportBDAVIDAnswered on July 13, 2015 at 05:33 PM
Make sure you click finish and then save the changes as shown in the animated image bellow:
That will be reflected in your notifications:
Let us know what happens, we will be glad to assist you.
- labman3Answered on July 13, 2015 at 07:39 PM
Thank you for the information, however, the actual email received still shows original font.
- JotForm SupportEltonCrisAnswered on July 14, 2015 at 01:15 AM
It could be your email client that changes the font style. Some email clients does not support custom fonts. There are others that do support it that's why it changes depending on the email client your are using.
I am using Mail Bird client and this is how it appears on my end. As you can see, Calibri font isn't supported.
However, when I view the same email on Gmail through web, this is how it looks.
I would suggest to use common fonts like Arial or Tahoma. Most email clients supports this.