What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I had a client submit a form and it was not forwarded to me, why?

    Asked by txlisad on July 13, 2015 at 05:53 PM
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    JotForm Support

    Answered by david on July 13, 2015 at 06:37 PM


    I checked your most recent form and it looks like your notification may have been deleted:

    If you setup a new email notification for your form, they should be sent once again:


    If you have any further trouble receiving your notifications after adding a new one, let us know and we will be happy to take another look.