What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota

    Asked by newmusicschool on July 13, 2015 at 05:55 PM

    All of my forms are coming up over quota, and to what I can see, it's because of the SSL security.  Once I removed that I thought it would work, but it didn't. 

    form over quota My Forms all and work
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    JotForm Support

    Answered by david on July 13, 2015 at 06:42 PM

    Hi,

    Since you were already over limit for Free accounts when you made the change, our system still temporarily suspended your forms until the next reset.  The resets occur on the first of each month.  I went ahead and reset your SSL limits for the month.  Keep in mind we are only allowed to do this once per account.  Should you go over you limit again, you will need to upgrade in order to restore your forms.

    If you have any further questions, let us know and we will be happy to help.