Form not working

  • Profile Image
    richmanterfield
    Asked on July 14, 2015 at 03:52 AM

    Hi there,

    I wonder if you can help me out - my form 'Expedition Booking Form' doesn't appear to be working at the moment. Whenever I click on the hyperlink to reach the form it says the website cannot be found.

    Can you tell me if this is a problem with my form, or is there an issue with the JotFotm server?

    Thanks,

     

    Rich

  • Profile Image
    abajan
    Answered on July 14, 2015 at 04:33 AM

    Hi Rich,

    The URL you're using is incorrect because it's missing a couple of slashes. Instead of

    http://form.jotformeu.comform51903472597362

    use

    http://form.jotformeu.com/form/51903472597362

    On my end, your jotform loaded at the second URL just fine.

    Please inform us if you need further assistance.

    Cheers